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> Access to customer data See customers’ emails, so you can communicate with them for upsells, offers and product news. It looks like they've updated the text
by pimterry 5y ago
> Access to customer data See customers’ emails, so you can communicate with them for upsells, offers and product news.
It looks like they've updated the text since this comment. That bullet point now says:
> Access to customer email for support
> See customers’ emails, so you can communicate with them for billing support.
Harvesting emails from purchases for pure marketing is GDPR-dubious at best, and Paddle's main market is the EU (because it handles EU VAT in a way that Stripe cannot), so I suspect they're backing away from any implication that you could ever actually send marketing to IAP customers legally.
- 2muchcoffeeman 5y agoThe subscription section also seems wrong. Apple has subscription support. I can start and end my subscriptions at any time.