It's like this for day-day operations when leadership is absent and no CSI ever gets prioritized over new development. You can say the org is dysfunctional, but

It's like this for day-day operations when leadership is absent and no CSI ever gets prioritized over new development. You can say the org is dysfunctional, but there's less leverage workers can use to change such situations. Especially when efficiency measures get rewarded with layoffs.