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At an online company I worked at we had various word filters for our forums, but new stuff was always popping up and getting through. What worked in the end wa
by legohead 5y ago
At an online company I worked at we had various word filters for our forums, but new stuff was always popping up and getting through.
What worked in the end was having any newly created thread send a message containing the post title & body to a slack channel specifically for monitoring the forums. Employees and our forum moderators were in there, and any bad threads were nearly instantly deleted. Eventually the spammers mostly gave up. Hard to beat a dozen human brains :)
- prawn 5y agoI get alerted to every new thread, and when I'm online my response rate is also very fast. When the message count was under 1,000/week, I used to get an email for every single post too. But if other moderators aren't around and I'm offline, I am out of luck. Shadow-banning can be effective. I also give regulars the ability to sin-bin any post which removes it from view and leaves it for me to check. Having a dozen reviewers, especially if spread across timezones, would be a dream!