4 ms·
That's not 'easy cancel', they've kept difficult cancelation but outsourced the responsibility (at no cost to themselves) to your bank.
by matt_heimer 5y ago
That's not 'easy cancel', they've kept difficult cancelation but outsourced the responsibility (at no cost to themselves) to your bank.
- eozoon 5y agoThey also let you cancel on their app or talking to the counter. The only "catch" is you have to do it at least 4 days ahead of the next payment or it will still go through one more time. I cancelled in person, they asked if I'd consider freezing the membership instead, I said no, they printed me a receipt for the cancellation on the spot and that was it. Not a big fan of the gym itself, but I can't fault their cancellation process.
- ajb 5y agoNah, it was. Much less stressful than some salesman trying to string it out until I give in. Bank guy asked 1 question then actioned it. With another bank it would probably be 2 clicks.