6 ms·

I did the same a few years ago and it was relatively painless, however there are many people that do not like confrontation and "stonewalling" is not an easy ta

I did the same a few years ago and it was relatively painless, however there are many people that do not like confrontation and "stonewalling" is not an easy task. NY Times understands this and preys on a specific segment of the population.

SllX 5y ago
I don’t know. It’s 6 words and you don’t even have to be rude about it or get annoyed at the offers they throw at you. Then you get the confirmation email and you’re set.
- vageli 5y ago
  They don't have the right to my attention. If they were to cancel my service due to lack of payment (for example), do you think they would engage me in a dialogue to discuss it or just send me a notice in the mail?
- kelnos 5y ago
  I hate talking in the phone to people I don't know so intensely that I have wasted hundreds of dollars on various things because I procrastinated calling to cancel. This effect is real, and companies know it, and design their cancellation processes to extract extra money from people.
  - deleted 5y ago
    [deleted]
  - SllX 5y ago
    Mate, I mentioned up above that the process by which I cancelled was a chat box that intermittently ate maybe three minutes. Not mentioned was I did it while cooking breakfast. The best experience would have been no human intervention necessary, but for a process where someone was involved, it was incredibly straightforward. They gave me an offer, I refused it, and nobody had to be a dick about it and no phone calls were made.
    - gmadsen 5y ago
      Then that part has changed. I had to talk on the phone when I canceled about 8 years ago
      - SllX 5y ago
        Someone informed me in a different part of the thread that this apparently is the California cancellation experience from the New York Times, which I wasn’t sure of. Like I said above, I was expecting a button or link because that is more akin to how I actually signed up, but there you go. Unfortunately that leaves the phone option as the remaining option for everyone else.

SllX 5y ago

I don’t know. It’s 6 words and you don’t even have to be rude about it or get annoyed at the offers they throw at you. Then you get the confirmation email and you’re set.

vageli 5y ago
They don't have the right to my attention. If they were to cancel my service due to lack of payment (for example), do you think they would engage me in a dialogue to discuss it or just send me a notice in the mail?
kelnos 5y ago
I hate talking in the phone to people I don't know so intensely that I have wasted hundreds of dollars on various things because I procrastinated calling to cancel. This effect is real, and companies know it, and design their cancellation processes to extract extra money from people.
- deleted 5y ago
  [deleted]
- SllX 5y ago
  Mate, I mentioned up above that the process by which I cancelled was a chat box that intermittently ate maybe three minutes. Not mentioned was I did it while cooking breakfast. The best experience would have been no human intervention necessary, but for a process where someone was involved, it was incredibly straightforward. They gave me an offer, I refused it, and nobody had to be a dick about it and no phone calls were made.
  - gmadsen 5y ago
    Then that part has changed. I had to talk on the phone when I canceled about 8 years ago
    - SllX 5y ago
      Someone informed me in a different part of the thread that this apparently is the California cancellation experience from the New York Times, which I wasn’t sure of. Like I said above, I was expecting a button or link because that is more akin to how I actually signed up, but there you go. Unfortunately that leaves the phone option as the remaining option for everyone else.