> "We're really putting the focus on the physical object that needs to come back to the library rather than the revenue stream — that really wasn't a revenue st

> "We're really putting the focus on the physical object that needs to come back to the library rather than the revenue stream — that really wasn't a revenue stream," Telli said. That's not at all how they sold it. They claimed at the time .. fees for late book returns were regressive and harmed lower income peoples while discouraging them from checking out books/continuing to check them out.