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I would agree that it's mostly network effect, but I don't agree that it's all network effect. How the app or service works and feels does count, at least a bit
by Bud 5y ago
I would agree that it's mostly network effect, but I don't agree that it's all network effect. How the app or service works and feels does count, at least a bit.
Operational failures are honestly not a big factor unless they happen often. Facebook has had 2 such failures now in the past 3 years. Will this really cost them users? No. WhatsApp, Signal, Telegram, and Apple's Messages have all had approximately that same level of reliability.
- lucb1e 5y agoIndeed. One reason I don't use Element/Matrix much is that I barely know anyone with an account (on any homeserver). The other reason is that it's unstable and missing features, so I won't be recommending this to any but the greatest of nerds. A bad user experience does matter.