Strongly agree. She is doing this in a way that no one has really done (certainly not at this level of skill) before: explaining the systemic issues, giving cl

Strongly agree. She is doing this in a way that no one has really done (certainly not at this level of skill) before: explaining the systemic issues, giving clear and direct answers, keeping the conflict away from the personal, and most of all delivering criticism with empathy and compassion for all involved.