Make your rate of responding be proportional to their demonstrated ability via questions. At my last job, there was one person that would always ask, not simply

Make your rate of responding be proportional to their demonstrated ability via questions. At my last job, there was one person that would always ask, not simply new questions but new types questions. I would immediately get back to her. There was a group of people that would always ask a new question, generally either due to a lack of understanding of something or it was a real interesting bug. Them I would return to at the next break. Then there are the people that have no interest in learning how to fish and just wanted a fish. I would slow down responses quite a lot; when they escalate they are introduced to the ticketing system or Jira for assigning fishing tasks to the team. There are people with such interesting questions I am happy to hear them and talk them they even from three jobs ago. I cultivate them, as these questions extend my detailed knowledge farther than it otherwise would extend.