The author also cherry-picks some examples of planned downtime that are anomalously egregious. I occasionally get notices of planned downtime from services I u

The author also cherry-picks some examples of planned downtime that are anomalously egregious. I occasionally get notices of planned downtime from services I use. It's almost never an issue for me - the outage windows are usually relatively brief, infrequent, and off-hours. Not every service has the luxury of even having "off-hours", but simply making planned downtime infrequent goes a long ways.