4 ms·
does somebody know why the hell caller id spoofing is a thing though? It must have served a purpose at some point, otherwise we could just fix it, right? I'm be
by scotu 5y ago
does somebody know why the hell caller id spoofing is a thing though? It must have served a purpose at some point, otherwise we could just fix it, right? I'm befuddled by the fact that we just don't make caller ids not spoofable...
I cannot browse the web without leaving all the personal information ever imagined about me, but a phone call? Impossible to trace back, but please, report it on donotcall.gov thanks.
- deleted 5y ago[deleted]
- AnimalMuppet 5y agoLet's say I'm using my personal phone to make work calls, because reasons. I want my caller ID to say "XYZ Corp" instead of "Animal Muppet", because people are more likely to answer.
- scotu 5y agosure. Looks like we need to mildly inconvenience personal-phone-for-work users then? All in favor say "aye" Aye
- potiuper 5y agoCall center: show general call back number instead of direct agent number who may be unavailable to answer at call back.
- scotu 5y agothere you go, good one. Can we resolve with something like a company level "NAT" but for phones? (not a question directed to you obviously :D )
- potiuper 5y agoEver hear "If you know the extension of the party you are trying to reach please enter it now."? Unfortunately, an extension standard does not seem to exist at the carrier level? But, NAT is also private. Some CMS likely has the ability to auto route a callback to the same extension/agent given his or her current status without requiring entering an extension.
- TeMPOraL 5y agoFrom the POV of the callee, that's not a legitimate use case. Honestly, I wish call centers would disappear.
- diggernet 5y agoIt's not really call centers, it's any business. When someone makes an outbound call, you usually want it to show the main business number, not the extension of whatever phone they used to make the call.