Isn't this a well-known part of a company's lifecycle. You stop innovating and try and live off of your previous reputation. Yes, there is inertia and sticky cu

Isn't this a well-known part of a company's lifecycle. You stop innovating and try and live off of your previous reputation. Yes, there is inertia and sticky customers but ultimately, people will eventually ask why they pay a premium for something that they can get equally well elsewhere. Usually, by that time, you cannot recover your position. At least Microsoft learned this before it was too late and went hard into cloud, Linux and open-source.