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There are countries where whatsapp has pretty much become a utility and synonymous with „phone/sms“. Portugal is one of these countries.
by ornornor 5y ago
There are countries where whatsapp has pretty much become a utility and synonymous with „phone/sms“. Portugal is one of these countries.
- iruoy 5y agoNetherlands too. Some companies (KLM for example) offer WhatsApp as another channel for customer support over these days. And you can even contact the Dutch government over WhatsApp (plus Facebook, Twitter, email and phone).
- jsonne 5y agoPretty much all of LATAM Whatsapp is more ubiquitous than anything else.
- Semaphor 5y agoPhone calls still exist, but for most people Whatsapp seems to have overtaken SMS even here in Germany (From what I’ve heard, I’m not a WA user)
- kapilkaisare 5y agoAnd India. Most businesses run their customer service off Whatsapp, including nation-wide telecom outfits.
- simiones 5y agoRomania as well. Just to give an example, I recently needed some documents printed (WFH = no printer...) and found a corner shop where I just shared the docs over whatsapp with them.
- jraby3 5y agoIsrael too. Although doing my best to get as many people as possible to use signal.