3 ms·

This would be a non-issue if you could just buy the replacement screen (or any other part) from Apple or their manufacturers directly, no? Sure, it's nice if th

by franga2000 5y ago

This would be a non-issue if you could just buy the replacement screen (or any other part) from Apple or their manufacturers directly, no? Sure, it's nice if the phone can tell you that a part is non-genuine in case you got scammed, but the fact that this is even a problem is because Apple refuses to sell parts and makes repair even using genuine parts as difficult as possible. They created a problem, then "solved" it in a way that just so happens to force users to spend even more money at the fruit store. What a convenient coincidence...

mensetmanusman 5y ago
This x 1,000,000. I have heard that Apple’s environmental concern is all talk until they empower people to get more life out of their devices to reduce electronic waste. It’s a convincing argument when one notes that their highest priorities for ‘green’ initiatives align with improving their profit margins.
shartacct 5y ago
You can. https://support.apple.com/iphone/repair/service/screen-replacement https://support.apple.com/iphone/repair/service/screen-repla... > The Apple Store and many of our Apple Authorized Service Providers offer same-day service for screen replacement. The pricing available here (for guaranteed new, genuine parts and labor) is actually cheaper than the cost of genuine replacement screens available on ebay at first glance, the first genuine iphone 11 screen I found on ebay that wasn't a chinese offbrand or used assembly is $235 (https://www.ebay.com/itm/174952166934 https://www.ebay.com/itm/174952166934) whereas apple quotes $199 for a new 11 screen and replacement service.
- franga2000 5y ago
  That's repair, not parts, and it's only screens, not any of the other many parts that often fail. Of course the pricing is lower than buying an ebay screen, because apple won't sell you a screen, so sellers on ebay have to procure them illegally. Again, a problem that apple iself created.
  - shartacct 5y ago
    > That's repair, not parts I'm aware. It doesn't really matter if the final repair service is cheaper than buying the part and doing it yourself and leaves a better, like new result rather than a repair job done by an amateur. > and it's only screens, not any of the other many parts that often fail. They repair any part of the phone that fails, screens were just the first example I found are trawling for a few seconds with google. Apple does cheap battery replacements and will swap motherboards too.
    - franga2000 5y ago
      Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. The characterisation of third party repair as "amateurs" is one of Apple's creation (obviously not just them but all tech companies). Apple will wipe your data, send your phone to China and replace your mainboard at best. An actual repair technician will fix what's actually wrong right then and there and not touch what isn't - including data. I completely understand that you don't want to fix your own device or even if you only ever want to deal with Apple, but that shouldn't be the only option.
      - shartacct 5y ago
        > Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. I know who louis is, and contrary to your opinion replacing random surface mount components until the machine turns back on is not a repair. Generally most of his work is not even for machines that spontaneously failed, it's all stuff that's water/beer/soda damaged that Apple turned away. He charges more to do those repairs and they generally don't hold, because it's impossible to remove all latent moisture and corrosion once a board is significantly damaged like that. > The characterisation of third party repair as "amateurs" is one of Apple's creation (obviously not just them but all tech companies). The context was the end user buying parts and repairing their machine themselves. How is that not amateur? > Apple will wipe your data, send your phone to China and replace your mainboard at best. An actual repair technician will fix what's actually wrong right then and there and not touch what isn't - including data. Apple themselves say they do same-day repair, so I'm not sure why you're overtly lying about that here. > I completely understand that you don't want to fix your own device or even if you only ever want to deal with Apple, but that shouldn't be the only option. ??? I'm 100% pro repair, I'm just not getting the hate on apple for their practices. They are by far the most pro-repair company in the smartphone space (definitely NOT in the laptop space however, though their in-store battery replacements for macbooks are still cheaper than buying genuine oem batteries for thinkpads, I wish they would go back to socketed ram and ssds but that clearly isn't happening), and are the only actual company that offers in person same day repairs and mail in repairs for reasonable prices. If you want to get a pixel repaired you have to go to shady third party chain stores that are contracted by google, and usually all they will do is replace the screen and see if it works (even if the fault is completely unrelated, you can search for people's experiences with pixel 3s spontaneously bricking and find thousands of horrors stories).

mensetmanusman 5y ago

This x 1,000,000. I have heard that Apple’s environmental concern is all talk until they empower people to get more life out of their devices to reduce electronic waste. It’s a convincing argument when one notes that their highest priorities for ‘green’ initiatives align with improving their profit margins.

shartacct 5y ago

You can. https://support.apple.com/iphone/repair/service/screen-replacement https://support.apple.com/iphone/repair/service/screen-repla... > The Apple Store and many of our Apple Authorized Service Providers offer same-day service for screen replacement. The pricing available here (for guaranteed new, genuine parts and labor) is actually cheaper than the cost of genuine replacement screens available on ebay at first glance, the first genuine iphone 11 screen I found on ebay that wasn't a chinese offbrand or used assembly is $235 (https://www.ebay.com/itm/174952166934 https://www.ebay.com/itm/174952166934) whereas apple quotes $199 for a new 11 screen and replacement service.

franga2000 5y ago
That's repair, not parts, and it's only screens, not any of the other many parts that often fail. Of course the pricing is lower than buying an ebay screen, because apple won't sell you a screen, so sellers on ebay have to procure them illegally. Again, a problem that apple iself created.
- shartacct 5y ago
  > That's repair, not parts I'm aware. It doesn't really matter if the final repair service is cheaper than buying the part and doing it yourself and leaves a better, like new result rather than a repair job done by an amateur. > and it's only screens, not any of the other many parts that often fail. They repair any part of the phone that fails, screens were just the first example I found are trawling for a few seconds with google. Apple does cheap battery replacements and will swap motherboards too.
  - franga2000 5y ago
    Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. The characterisation of third party repair as "amateurs" is one of Apple's creation (obviously not just them but all tech companies). Apple will wipe your data, send your phone to China and replace your mainboard at best. An actual repair technician will fix what's actually wrong right then and there and not touch what isn't - including data. I completely understand that you don't want to fix your own device or even if you only ever want to deal with Apple, but that shouldn't be the only option.
    - shartacct 5y ago
      > Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. I know who louis is, and contrary to your opinion replacing random surface mount components until the machine turns back on is not a repair. Generally most of his work is not even for machines that spontaneously failed, it's all stuff that's water/beer/soda damaged that Apple turned away. He charges more to do those repairs and they generally don't hold, because it's impossible to remove all latent moisture and corrosion once a board is significantly damaged like that. > The characterisation of third party repair as "amateurs" is one of Apple's creation (obviously not just them but all tech companies). The context was the end user buying parts and repairing their machine themselves. How is that not amateur? > Apple will wipe your data, send your phone to China and replace your mainboard at best. An actual repair technician will fix what's actually wrong right then and there and not touch what isn't - including data. Apple themselves say they do same-day repair, so I'm not sure why you're overtly lying about that here. > I completely understand that you don't want to fix your own device or even if you only ever want to deal with Apple, but that shouldn't be the only option. ??? I'm 100% pro repair, I'm just not getting the hate on apple for their practices. They are by far the most pro-repair company in the smartphone space (definitely NOT in the laptop space however, though their in-store battery replacements for macbooks are still cheaper than buying genuine oem batteries for thinkpads, I wish they would go back to socketed ram and ssds but that clearly isn't happening), and are the only actual company that offers in person same day repairs and mail in repairs for reasonable prices. If you want to get a pixel repaired you have to go to shady third party chain stores that are contracted by google, and usually all they will do is replace the screen and see if it works (even if the fault is completely unrelated, you can search for people's experiences with pixel 3s spontaneously bricking and find thousands of horrors stories).