There is only one way to make documention works. This is to have everyone following the same standards. This is not enough of course. You can have different pe

There is only one way to make documention works. This is to have everyone following the same standards. This is not enough of course. You can have different people using different tools to write it, but all those documents needs to be referenced at the same place and be searchable at least by title. There is no magic tool this is first a people/process problem If your org has several place to find it and no strategy. Then the first step is to have a documentation strategy. That will not solve all your issues, but without it you are going to be very limited