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It's one of the aspects that is in my cons column as I decide on a new phone. I'm waiting to see what the Pixel 6 turns out like, but at the back of my mind is
by noneeeed 5y ago
It's one of the aspects that is in my cons column as I decide on a new phone. I'm waiting to see what the Pixel 6 turns out like, but at the back of my mind is the knowledge that if there is a problem with it I'll be shouting into the void that is Google's support organisation, and I'm just not sure I want that.
- Thev00d00 5y agoAnecdotal: Google store direct purchased hardware support has been good. Responsive support and RMA process if you need it. Obviously doesn't help you with your higher level account ban situation.
- noneeeed 5y agoThat's good to know. Their total inability to do customer service in general makes me twitchy.