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Unfortunately not having a phone number on the back of the card saves a ton of money on customer service calls.
by tinus_hn 5y ago
Unfortunately not having a phone number on the back of the card saves a ton of money on customer service calls.
- jfengel 5y agoMy cards all have a toll-free number on the back of the card. When I get a call, text, or email from my CC company that requires a phone call, I call them at that number.
- tinus_hn 5y agoThat’s great! Most banks do not have that because it might be toll-free for you, it definitely isn’t free for them.
- jrochkind1 5y agoHm, in the USA I've never seen a credit or debit card without a customer service phone number on the back.
- lotsofpulp 5y agoI doubt that is true in the US. In 20 years, I have never come across a card without a phone number on it for customer service.
- astura 5y agoYou're really saying "most" banks don't have a customer service number on the back of their payment card? Sorry, no, this just isn't true. I just checked my own debit and credit cards. 27 (twenty-seven) of them have a phone number printed on the card itself, only one doesn't - that's SoFi Money debit card, it says "for assistance please visit the SoFi app or SoFi.com." it's also just one extra step to phone support - I opened the app and clicked "help" and there was "Call Money support" as the first option.