If it's a large company, they should be more easily able to find somebody that can sort through the handful[1] of replies to that address a time or two a day.

If it's a large company, they should be more easily able to find somebody that can sort through the handful[1] of replies to that address a time or two a day. [1] if there are more than a handful, all the more reason to do something with them - lots of people are replying when they "shouldn't" be!