I've had the luxury of building out an entire platform with ChatOps that built groups of people who had access to do deployments and mutate infrastructure. It

I've had the luxury of building out an entire platform with ChatOps that built groups of people who had access to do deployments and mutate infrastructure. It definitely was a neat project using chat flows, but I ultimately said "this is great until slack is down". Slack promptly went down the following week and we just threw our hands up and used the AWS console.