And yet Marketplace has amazingly poor UX and only has traction because it fills a niche of classifieds with RL identity. To the larger points here, this illus

And yet Marketplace has amazingly poor UX and only has traction because it fills a niche of classifieds with RL identity. To the larger points here, this illustrates another major failing of large organizations that achieve de facto monopoly status due to network effect: arrogance towards the users that made them so large in the first place.