This line of thinking will eventually lead to Deming's 14 points. It's a failure in management. Bad to OK managers are managers that became managers - they neve

This line of thinking will eventually lead to Deming's 14 points. It's a failure in management. Bad to OK managers are managers that became managers - they never viewed it as a craft to improve. Great managers build muscles that allow them to see and manipulate the system. Read Working Backwards and it's clear Bezos got it.