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The best PM I had came from Customer Support, where he learned some scripting to automate tasks. So he wasn't really a developer, but understood the technical s
by dmitriid 5y ago
The best PM I had came from Customer Support, where he learned some scripting to automate tasks. So he wasn't really a developer, but understood the technical side of things.
And he was really good at prioritising stuff.
- ratww 5y agoPeople able to empathize with Customer Support or with Customers are always good at prioritising, IMO. You end up doing more bug-fixing and less architecture astronautics.