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"but to figure out what they really need." I actually had a senior manager at a large company I once worked for tell me after we demoed a new feature that had
by arethuza 5y ago
"but to figure out what they really need."
I actually had a senior manager at a large company I once worked for tell me after we demoed a new feature that had been added for his team: "that may be what I asked for but its not what I want".
It can be hard to come up with a constructive reply to stuff like that.... :-)
- marcus_holmes 5y agoThis is why I always build things as iterative prototypes. Get something in front of the customer asap, so they can tell you what's wrong with it. Trying to get humans to accurately and completely describe what they want in a spec is doomed to failure.
- arethuza 5y agoIndeed, and if this chap hadn't seen the multiple mockups and iterations during development I might have had some sympathy. Edit: We eventually found out it was pure office politics, nothing to do with what we had actually built.