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OMG - Congratulations! I remember, 10 years ago when Stripe launched. Our SaaS was using some shitty merchant account provider. We had to have a merchant accou
by eric4smith 5y ago
OMG - Congratulations!
I remember, 10 years ago when Stripe launched. Our SaaS was using some shitty merchant account provider. We had to have a merchant account, which after tons of paperwork, we got.
Now, we were a travel technology SaaS (not a travel business), but our merchant provider closed our account without notice, because, according to them, we were selling consumer travel. With just under 100 subscribing customers at the time, this was very painful for us. They NEVER took the time to talk to us and see what our business was.
But just a few months earlier, Stripe launched.
We IMMEDIATELY signed up and did a very light integration. We manually called all our customers and input their credit cards. And we've been with Stripe since that time till today.
Brilliant service. Easy to integrate. Highly recommended.
Because of that pain though, we still are always prepared to go with a different provider if something happens, but so far, the other shoe has NOT dropped.
Stripe took the time to understand that we are a company that provides technology services to travel companies. Not a travel company.