"When users never user the features they asked for..." At least they are users asking for a feature. I've lost count the number of times where a sales guy swe

"When users never user the features they asked for..." At least they are users asking for a feature. I've lost count the number of times where a sales guy swears up and down that he'll close the deal if we put features X, Y, and Z. The C-Suite gets hot and bothered about closing and I get overruled. Stories for X, Y, and Z get written, backlogs reprioritized, features developed. Ta da! Then what happens? "Customer" goes dark and we never hear from them again. ::laughcry::