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To clarify, was he not aware that the new feature had already been released? Or did he think the "old way" was the new feature (and that he'd simply been blocke
by buu700 5y ago
To clarify, was he not aware that the new feature had already been released? Or did he think the "old way" was the new feature (and that he'd simply been blocked before), thus suggesting that the urgency of his ticket was unnecessary?
- commandlinefan 5y agoWell, I definitely told them that the feature they had asked for had been finished.