You have to have goals, but the problem I face is that (government) organisations have been told to focus of "outcomes" so they spend a vast amount of time talk

You have to have goals, but the problem I face is that (government) organisations have been told to focus of "outcomes" so they spend a vast amount of time talking about trivialities (we know what the goals are and we don't need to spend ages consulting on them or documenting them in epic detail) and sod all time talking about the systems needed to achieve them (because that's hard). The results are... predictable...