"That was a special case. They messed up..." Well good thing that'll never happen again, right? /s Given the repeated failings and intentional or unintentiona

"That was a special case. They messed up..." Well good thing that'll never happen again, right? /s Given the repeated failings and intentional or unintentional misinformation we've seen thus far, why do you believe them messing up is a "special case"?