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13: its curious how long production problems can be tolerated/ignored. My son just quit a job where he got moved to a group of 12 that fought a certain fire whe
by JoeAltmaier 5y ago
13: its curious how long production problems can be tolerated/ignored. My son just quit a job where he got moved to a group of 12 that fought a certain fire whenever it occurred (multiple times daily). Had been going on for years.
Action was initiated by an email on a certain account from the field. He immediately set up a notification for this email - something nobody else in the group had done. On the first notification he waited to see how long it took for the group to respond - almost an hour before anyone noticed. Then they went into action and hand-edited database entries to 'fix' the issue. And went back to reading comic books or whatever.
So he looked into the problem, found the root cause, submit a change order to be tested and deployed. And put 12 people out of a job his first week there.
He quit shortly after. It was not a culture he had any interest in learning any more about. It's astonishing how many of these 'Dilbert' groups exist inside large organizations.