Agreed, I switched to call this morning and quickly realised I was banging my head against a brick wall, I gave up the fight we were having (the guy didn't unde

Agreed, I switched to call this morning and quickly realised I was banging my head against a brick wall, I gave up the fight we were having (the guy didn't understand something very basic) and switched to doing some actual work. This would have gone on for hours in a text chat. face to face can be much quicker at times.