The log handling is one aspect of how poorly Discourse is failing them here. A proper bug triage system would solicit the information they needed at the time of

The log handling is one aspect of how poorly Discourse is failing them here. A proper bug triage system would solicit the information they needed at the time of posting. It would also do a better job of filtering out duplicates. That their employees have to go round and do these janitorial jobs manually is a waste of everybody's time. But there are so many widespread issues that appear ignored. Things like AMD VCN support, Android clients forcing transcoding on some streams. The problem get acknowledged but there's no easy way to track progress. You don't have to dig far to find others users in there who feel habitually ignore, usually as replies ~"I reported the same thing 7 months ago, good luck getting an answer!", eg https://forums.plex.tv/t/is-anybody-working-at-plex-going-to-fix-the-nvidia-shield-startup-freezing-but-audio-plays-and-then-catches-up-fix/743626/4 https://forums.plex.tv/t/is-anybody-working-at-plex-going-to... It's a shame because it's not a bad product.