A few years back... Someone bought me a Sirius XM handheld unit for XMas. I hated it, used it for a few hours, cancelled the service, and returned the unit. 2

A few years back... Someone bought me a Sirius XM handheld unit for XMas. I hated it, used it for a few hours, cancelled the service, and returned the unit. 2 years later I get a several hundred dollar charge on a CC for another year or two of service of Sirius. I call up the CC company, and they say before I can file a dispute I have to call Sirius and try to straighten it out. I call up Sirius, explain, I only owned the unit for a few hours and that I had cancelled. And the customer-service agent said, "I understand. We don't care, we're billing you anyways." and hung up. I called the credit card company back, and they (probably) didn't believe me, but the agent said, "look, I'll put us on a 3-way call with Sirius, try and cancel your service again and I will listen and we will see what happens." So I went through the same process again, and again Sirius literally said, "We understand you cancelled, there's nothing you can do." After the call, the CC company agent (I think Discover) said, "These people are crazy, I will take care of this."