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>The crux of the changes are to add an additional factor of authentication (AFA), notify consumers before any recurring charge, and allow them to easily cancel
by tushar-r 5y ago
>The crux of the changes are to add an additional factor of authentication (AFA), notify consumers before any recurring charge, and allow them to easily cancel payments. This sounds like extremely healthy regulation, and I have no sympathy for merchants dragging their feet on this for years.
I subscribe to Netflix from my mobile ISP in India, and they've implemented it from day one. I get a message a few days ahead of the renewal every month, when the service can be cancelled before billing.
Example -
Enjoying Netflix with airtelThanks? You will be charged Rs. 499.0 for the period 31-08-2021 to 29-09-2021 in your next bill. To unsubscribe from Netflix, SMS STOP NETFLIX to 56111 within 4 day(s).
Really like this legislation simply because the cancellation ability is available pretty much every month!
- dfxm12 5y agoIt's great that Netflix has this functionality, but it's frustrating that Netflix has it built out, but only deploys it where legally compelled to. It shows how these companies are not very consumer friendly. It's also frustrating that they aren't legally compelled to in my jurisdiction :)
- tushar-r 5y agoThis is not by Netflix, it is by the ISP through whom I purchase the service. But yeah, the ISP has been scummier in the past, it's only a little less scummy now!