Similar story with wsj. They dont have a cancel online button and make you call a number. The agent then had me recite my (very long) name and email id multiple

Similar story with wsj. They dont have a cancel online button and make you call a number. The agent then had me recite my (very long) name and email id multiple times because he ‘could not understand my accent’. There is definitely a dark pattern here and for all their shitting on the big tech, nyt and wsj certainly dont shy from using their more lucrative but shady tactics.