Same, my Plex pass says "comped" because I reported a security bug to them. In my experience the security bug reporting process is super painful. Most devs are

Same, my Plex pass says "comped" because I reported a security bug to them. In my experience the security bug reporting process is super painful. Most devs are super arrogant about how their code couldn't possibly be vulnerable, it must be something else. Plex took the bug report, immediately agreed it was an issue they should fix, fixed it, and without promoting comped my Plex pass for life. 10/10 would report again. The UI is great, transcoding and playback on a myriad of devices just works, sharing with other people is a few clicks. To me Plex is the perfect example of the Jim Gaffigan joke; everything is amazing and everyone is miserable.