Last two years have been flawless for me. I purchase about 50-70 times/year from them, and here in Michigan (Ann Arbor) things have gotten better. Lots more

Last two years have been flawless for me. I purchase about 50-70 times/year from them, and here in Michigan (Ann Arbor) things have gotten better. Lots more same-day delivery, and deliveries have gotten very reliable - I've only had a single delayed delivery (arrived 3 days after it was supposed to) - and Amazon Refunded me for that (and then the package arrived). I love the free shipping, and I have a pretty large list of stuff on camelcamelcamel that both lets me get a decent price and prevents me from overpaying for anything. I'm really happy with the selection - but I don't know if I would go to them to purchase anything like a computer, laptop, or camera - mostly household goods, low-end appliances, and that sort of thing. I always go direct to the retailer/manufacturer for anything significant. So - just an anecdote, but my experience with Amazon has been really good. Also - I love The Expanse, and that was worth $20-$30 of the prime membership right there. Oh, one sort of Amazon related thing that go worse - we used to have Free delivery from Whole Foods, which I made use of once a month or so - they're adding a $10 fee to that. On the pro side, might mean more delivery slots, but on the con side - that's another $120/year or so.