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Bandwidth is experiencing a major outage
- goshx 5y agoSeeing reports that the issue has been resolved, but not reflected on their status page just yet.
- MildlySerious 5y agoI just got a 502 Bad Gateway trying to look at their homepage to find out what it is they do.
- goshx 5y agoPhone services for other carriers and companies, like DIDs (phone numbers), SIP trunks, SMS, and 911.
- posguy 5y agoRingCentral, Nextiva, Microsoft Teams Voice (fully dependent on Bandwidth.com), Google Voice, Vonage (for a subset of numbers), and most wholesalers have some or all phone numbers on Bandwidth.com
- toast0 5y agoBandwidth is a major wholesaling VoIP provider. If you're using a VoIP or other non-traditional phone service provider that isn't big enough to directly interconnect with incumbent carriers, they likely work with Bandwidth (and possibly others).
- goshx 5y agoEven big enough ones, like RingCentral.
- posguy 5y agoRCLEC (RingCentral's CLEC) does not seem to host the majority of RingCentral's numbers despite being fully capable of doing so, RingCentral seem to sprinkle their numbers across Onvoy & Bandwidth.com if memory serves. Makes for some really fun port out requests, when a client with 6 numbers has those numbers sprinkled across 3 or 4 different underlying telecoms despite RingCentral generating one unified bill for their service.
- RKearney 5y agoThat must be why 99% of the SMS spam I receive comes back to Bandwidth as the carrier. On the bright side, I haven't gotten any spam in the last hour or so.
- geerlingguy 5y agoTheir main site is loading without CSS, it seems, and everything's laid out horribly (full screen search icon to kick things off), but that cookie consent popup still loads and looks fine.
- ssss11 5y agoGotta make sure we can be served those sweet cookies!!
- ssss11 5y agoI’m not familiar with the company ’bandwidth’ but do find it a little funny they’re experiencing an outage. But then I feel guilty seeing they have a 911 call service which is offline. This is really serious - I wonder what kind of tech they rely on for this, in order to even provide this service for people to rely on shouldn’t it match what major telcos need to use (in terms of resilience)?
- posguy 5y agoBandwidth is the underlying carrier or tandem provider (path that a call routes down) for a portion of nearly all VOIP carrier's traffic. Google Voice & Microsoft Teams Voice & Conferencing entirely rely on Bandwidth.com for calling & texting. In many ratecenters, your only choices are buying tandem transport for incoming calls from Onvoy, Bandwidth.com, Peerless Networks, West/Intrado/Flowroute or establishing your own physical presence to switch calls and paying the incumbent telco for connectivity.
- ssss11 5y agoGreat explanation thank you!
- stevetodd 5y agoJust like with IP traffic, companies terminate calls through multiple providers. While bandwidth might be the primary termination provider for 911 for a company, the calls can be routed through others. That backup route, however, may not have locale information so the call might have to be taken initially at a national call center so the locale can be determined, after which it is properly forwarded to the local 911 center. Not ideal since it can add precious time to getting help, but at least the call can get through.
- jasonjayr 5y agoIs this related to the ongoing Extortion DDoS against voip.ms ?
- goatsi 5y agoA large Canadian VOIP provider has been under a serious DDoS attack for the past week [0], I wonder if the group responsible is branching out. [0] https://arstechnica.com/gadgets/2021/09/canadian-voip-provider-hit-by-ddos-attack-phone-calls-disrupted/ https://arstechnica.com/gadgets/2021/09/canadian-voip-provid...
- the_only_law 5y agoCurious why this is flagged?
- goshx 5y agoI'd like to know as well. The issues are still happening today. I wish dang or someone from the team could chime in.
- KirillPanov 5y agoWhy is this flagged?