> I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time

> I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time over async text chat. Yep that's a fair point. I guess it depends on whether the nature of the communication is operations based or project based. For day-to-day operations where you may get lots of small queries and messages throughout the day, I vastly prefer text chat for this as opposed to someone calling me every 5 minutes, or sending a tonne of separate emails. For more structured meetings, project planning/reviews etc. then I totally agree that blocking at the time and having a call can be a better way to do it.