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> The other group prioritizes written text's dense information content and searchability. I would add that the other group also likely prioritises focus, flow,

by tailspin2019 5y ago

> The other group prioritizes written text's dense information content and searchability. I would add that the other group also likely prioritises focus, flow, blocks of uninterrupted time for deep work and minimising context switching. For me personally the text-based content and searchability is way down the list compared to keeping the focus on my core tasks. I think there is quite a lot more the author could touch on regarding the huge overhead and performance hit of context switching and the absolute importance of protecting your time against non-urgent interruptions if you're doing any kind of deep work. Makers vs managers schedule stuff. And yes, even managers should be doing deep work occasionally (I would argue often).

madeofpalk 5y ago
"focus, flow, blocks of uninterrupted time for deep work" is always going to be relative and a function of the company/work itself, rather than communication method. I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time over async text chat. Of course this just goes back to the grandparent's point - its all subjective and depends on how the individuals and teams work. There is no One True Solution with how to communicate as a team.
- tailspin2019 5y ago
  > I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time over async text chat. Yep that's a fair point. I guess it depends on whether the nature of the communication is operations based or project based. For day-to-day operations where you may get lots of small queries and messages throughout the day, I vastly prefer text chat for this as opposed to someone calling me every 5 minutes, or sending a tonne of separate emails. For more structured meetings, project planning/reviews etc. then I totally agree that blocking at the time and having a call can be a better way to do it.

madeofpalk 5y ago

"focus, flow, blocks of uninterrupted time for deep work" is always going to be relative and a function of the company/work itself, rather than communication method. I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time over async text chat. Of course this just goes back to the grandparent's point - its all subjective and depends on how the individuals and teams work. There is no One True Solution with how to communicate as a team.

tailspin2019 5y ago
> I like a video call because I can block out that time and get the communication over, rather than struggling to discuss something over a longer period of time over async text chat. Yep that's a fair point. I guess it depends on whether the nature of the communication is operations based or project based. For day-to-day operations where you may get lots of small queries and messages throughout the day, I vastly prefer text chat for this as opposed to someone calling me every 5 minutes, or sending a tonne of separate emails. For more structured meetings, project planning/reviews etc. then I totally agree that blocking at the time and having a call can be a better way to do it.