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This is more of a Windows problem than a Dell problem. Windows seems to be terrible at going to sleep and staying asleep. My current and previous Windows lapto
by nfriedly 5y ago
This is more of a Windows problem than a Dell problem. Windows seems to be terrible at going to sleep and staying asleep.
My current and previous Windows laptops (neither were from Dell) are/were set to sleep for 15 minutes and then hibernate when I have the lid closed, because otherwise they would randomly wake up, deplete the battery, generate lots of heat, and sometimes wake me up in the middle of the night.
I've also had desktop PCs with Windows that just refused to go to / stay asleep for various reasons including windows updates (that still hadn't completed a week later) and a documentation website that had a small silent video on loop (like an animated gif.)
My 2019 MacBook is better about this; once it goes to sleep, it seems to stay asleep. But it's still not perfect - I hit an issue where the iOS simulator and/or the Android emulator caused it to stay awake with the lid shut and drain my battery. So now I do kill those before closing the lid. But it does feel safe to put in a bag once it's actually asleep.
- hadlock 5y agoDell used to have the option to disable "modern sleep" which is the root cause of all these problems. Dell in a later firmware update disabled the ability for end users to "fix" the problem on their end. This was about three years ago for the 9570 XPS model, they have not reverted this user-hostile action to my knowledge. I still have my 9570 for gaming, just because I don't have the time to focus on replacing my windows laptop, but that's certainly the Last dell I plan on buying, I deal with laptop users regularly and this is one of the most common dell-specific complaints I hear/see.