4 ms·
Use a wiki for a knowledge base. Cheer people adding info to the wiki, even incomplete info. Require no approval from anyone to update. Allow the entire company
by f0e4c2f7 5y ago
Use a wiki for a knowledge base. Cheer people adding info to the wiki, even incomplete info. Require no approval from anyone to update. Allow the entire company to update the wiki, with revision history. Trust the employees to correct wrong stuff as they find it.
- BizarroLand 5y agoOnly works if its done happily and willingly and most of all consistently. Wikis are often passion projects and it is rare for managers to consistently push their utility and it is very difficult for them to get usable metrics from them in my opinion.