I agree. It is a mess. Worse than that. It creates a very avoidable burden and it takes away some interesting products from us. We were going over Zune case in

I agree. It is a mess. Worse than that. It creates a very avoidable burden and it takes away some interesting products from us. We were going over Zune case in our last MBA class and one of the things that clearly sunk the product ( as opposed to the Ipod ) was the way it attempts to please IP-holders resulting in god awful experience for the user ( https://answers.microsoft.com/en-us/musicandvideo/forum/all/hundreds-of-my-zune-songs-claim-to-have-no-usage/eeb726db-7571-448d-8b27-3ec5b3f1f242 https://answers.microsoft.com/en-us/musicandvideo/forum/all/... ). I am admittedly not an Apple fan, but I personally thought Zune was otherwise quite nifty and would have otherwise seen some adoption. IP craziness crushed it.