Au contraire; no hint of "abuse" here. When I bought my first pair of LLBean boots in the mid 1990's, they were sold with an amazing, explicit (verbal and writt

Au contraire; no hint of "abuse" here. When I bought my first pair of LLBean boots in the mid 1990's, they were sold with an amazing, explicit (verbal and written) benefit: "never buy another pair of boots". It was a lifetime guarantee. A few years later after wearing them all over New England and much of Europe the interior GoreTex lining had started to wear thin in one heel, so I brought em back to the store. An LLBean sales associate helped me pick a slightly differently-sized new pair for a free exchange. He told me, with a smile, "bring em back for another replacement if you ever wear em out."