I disagree. The most interesting bits for me were the examples of application where things differed from my expectation. Construction checklists that included

I disagree. The most interesting bits for me were the examples of application where things differed from my expectation. Construction checklists that included items of the form "Person A talks to person B" is the example that comes readily to mind. The worst thing about the book is all the self-congratulatory back patting, but I think that's comparably present in the article. I still often recommend the book.