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To answer my own question, apparently this Dublin-based, outsourced moderator does around 100 tickets a day. The work is psychologically scarring: https://www.
by snthd 5y ago
To answer my own question, apparently this Dublin-based, outsourced moderator does around 100 tickets a day. The work is psychologically scarring:
https://www.bbc.co.uk/news/technology-57088382 https://www.bbc.co.uk/news/technology-57088382
https://www.nytimes.com/2021/08/31/technology/facebook-accenture-content-moderation.html https://www.nytimes.com/2021/08/31/technology/facebook-accen...
>...15,000 people whom Facebook has said it has hired to inspect its posts.
- sgregnt 5y agoIMO, that does not it really answer anything. It's just one date point. How many similar contractors are there, say what about India? Another thing, the moderation is a combination of ml technique and human, the next question is how much load ML takes a way from human operator. How efficient are their tools? What is recall and precision of removing violent content? How does this compare with other social networks? How much moderation is done organically by users?