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Also, cobblers can repair modern hiking boots with cemented (not welted) construction. https://www.davepagecobbler.com/ https://www.davepagecobbler.com/ resole
by biggieshellz 5y ago
Also, cobblers can repair modern hiking boots with cemented (not welted) construction. https://www.davepagecobbler.com/ https://www.davepagecobbler.com/ resoled my wife's Asolo boots, replacing an EVA midsole that had crumbled, for well under the cost of a new pair.
- pvarangot 5y agoI got a pair of Asolos with cemented EVA midsoles repaired in Bariloche too, at the place where I bought them. The trick is finding an adhesive that won't react with the plastics/leather and that's strong enough. The shop told me that the cobbler they used got in contact with Asolo before doing his own tests and they helped him find the best adhesive he could source locally. They broke after something like 1600kms. They went for over 1000kms more after that and I just stopped using them because I didn't pack them when I moved. The repairability of shoes where aestetics don't matter as much is overstated. For a nice pair of dress shoes with a leather upper the stitch down construction lets you keep the creases and everything at the same place when you repair. On a hiking boot that doesn't matter as much.
- chrisweekly 5y agoMy LLBean Cresta hiking boots will probably last me another decade before I swap em out for free for a new pair. Can't think of many reasons I'd ever need a cobbler for my hiking boots.
- ailun 5y agoSeriously? You’re going to use them for a decade plus then abuse the return policy for a new pair? Not cool.
- InvertedRhodium 5y agoIt's hardly abuse - their return policy was a "lifetime warranty", if they weren't willing to honour it after 10 years then they shouldn't have advertised it as such. Looks like GP might be outta luck though - LL Bean scrapped their lifetime warranty back in 2018 [1]. Not sure how retroactive limitations on warranty works in the US. 1: https://www.npr.org/sections/thetwo-way/2018/02/09/584493046/l-l-bean-scraps-legendary-lifetime-return-policy https://www.npr.org/sections/thetwo-way/2018/02/09/584493046...
- ailun 5y agoIt is abuse. The warranty wasn’t “free shoes for life.” If a pair of hiking boots lasts more than a decade (his comment seems to imply they’ve already lasted a decade) that’s a normal lifespan, not a problem. Of course, one could always they weren’t satisfied and return it. But clearly they were satisfied enough to use them for 10+ years. I think it’s justifiable to call that abuse. And clearly people like that are the reason LL Bean (and REI) had to change their policy.
- InvertedRhodium 5y ago> If a pair of hiking boots lasts more than a decade (his comment seems to imply they’ve already lasted a decade) that’s a normal lifespan, not a problem. If that's the expected lifespan of the shoes, then the warranty should reflect that. > But clearly they were satisfied enough to use them for 10+ years. Satisfaction is based on expectations, and when a product has a lifetime warranty it doesn't cap the expectation at any time period. GP might have expected them to last 15 years instead, and it would be hard to argue that 66% of the expected lifetime is 'satisfaction'.
- deleted 5y ago[deleted]
- ailun 5y agoDo you not understand how shoes work?
- chrisweekly 5y agoYou're wrong. Please see my other comment upthread
- IIsi50MHz 5y agoExcept when it's not. If the warranty "lifetime" and reads like "free replacement if they ever break, crack, or fail", then expecting to be able to use that warranty is fine. Really, I'd expect the warranty to be more like "free replacement due to defects in material, assembly, or craftsmanship; excludes natural wear, abuse, natural disaster, fire, …". The department store, Nordstrom, has a reputation for "no questions asked; no management approval needed" policy. They're reputed to pay for professional cleaning if someone spills something on you in their café (in addition to the usual apologies and maybe free meal/dessert some eateries might do), and allow free replacement of things bought any amount of time ago (even if obviously something they never sold). They seem to account for it all in higher prices. Yes, I would regard "exchanging" an old coat from another store there as abusive, but by all accounts given to me, they see as a cost of being so accommodating that people become diehard fans.
- chrisweekly 5y agoAu contraire; no hint of "abuse" here. When I bought my first pair of LLBean boots in the mid 1990's, they were sold with an amazing, explicit (verbal and written) benefit: "never buy another pair of boots". It was a lifetime guarantee. A few years later after wearing them all over New England and much of Europe the interior GoreTex lining had started to wear thin in one heel, so I brought em back to the store. An LLBean sales associate helped me pick a slightly differently-sized new pair for a free exchange. He told me, with a smile, "bring em back for another replacement if you ever wear em out."