Often people put quotes (or even air-quotes) around things to imply it's sarcasm or that it's only that thing if you can suspend disbelief, so I don't think the

Often people put quotes (or even air-quotes) around things to imply it's sarcasm or that it's only that thing if you can suspend disbelief, so I don't think there's any disagreement there. Additionally, making them accountable for these mistakes is a way to actually have them resolve them, so honest or not, it's likely to stop of decrease in occurrence then.