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I'm on the AWS cloud. I've never had a problem like this. I pay the $100 / month for the basic AWS support plan. Even store side AWS has done reasonably OK by m

I'm on the AWS cloud. I've never had a problem like this. I pay the $100 / month for the basic AWS support plan. Even store side AWS has done reasonably OK by me (except for all the crap listings in their storefront - wish they'd fix that). By this I mean any problem I've had has been fixed. So at least Amazon has SOME humans still in the loop handling AWS support tickets and Amazon store calls.

dudus 5y ago
I'm on Google Cloud and Google Drive and have never had a problem like that either. I have Google One and it gives me access to humans when needed for chat, email and phone support. I pay way less than $100/month My evidence is as good as yours. Anecdotal. I think the real lesson here is that you should backup your data. Simple as that. The guy losing access to their Google account today is at fault just like the guy that lost all his data because his HD got burned a decade ago. It's just slightly easier to blame Google than to blame a faulty drive. But ultimately you are the one to blame. Just backup your Google Drive to a S3 storage or equivalent. And maybe keep a local copy in an HD or optical media.
- npteljes 5y ago
  >I think the real lesson here is that you should backup your data. Simple as that. It really is as simple as that. People who have their only hard drive die experience the same. "Don't put all your eggs in one basket"