I appologise in advance for probably using poor terminology.. Maybe I am a naive fool but IMHO the benifits of BI are reconciliation of the business model: -

I appologise in advance for probably using poor terminology.. Maybe I am a naive fool but IMHO the benifits of BI are reconciliation of the business model: - reconciling processes - reconciling data - reconciling governance Its a painful process to impliment and you will hit all of your compliance, governance and change management issues head on. IMHO if you accept that this is what you are doing then its potentially very valuable for your business, but it must be done humbly with humilty as every single measure and many dimensions are each a project on their own. The pretty graphs are largely irrelevant apart from making employees feel valued and to re-enforce abstractions via visual metaphors. I get pissed off when end users are not trained in consuming the database warehouse through tools like excel or access. This project should include general IT education programme for most companies. Also.. if the end users cannot use a pivot table then you need to teach them that and prototype a bunch of stuff in excel before you go anywhere near BI of any flavour.