The main issue with Jira is it allows you to build far, far too complicated workflows. And Jira + someone who believes in job security via complexity and obfus

The main issue with Jira is it allows you to build far, far too complicated workflows. And Jira + someone who believes in job security via complexity and obfuscation can be a horrific combination. The best part of Jira is because it is so flexible, no matter how your process slightly deviates from a basic trello-like board, you should be able to make one or two adjustments in JIRA and have it reflect that. That's not true of literally any other workflow piece of software I've used, and I've used a ton. That said, because all the other types of workflow management software I've used are significantly more opinionated and limited, they also limit how bad of a process a bad project administrator can create in them as well.